Accessibility

1. Our Commitment

At Nest Cleaners, we strive to ensure our website (https://nest-cleaners.com) and services are accessible to all users, including those with disabilities. We aim to comply with:

• Americans with Disabilities Act (ADA) Standards
• Web Content Accessibility Guidelines (WCAG) 2.1 Level AA
• Florida Accessibility Laws

2. Accessibility Features

2.1 Website Accessibility
We’ve implemented:

• Keyboard navigation support
• Alt text for images
• Clear heading structure
• Color contrast ratios of at least 4.5:1
• Resizable text (up to 200% without loss of functionality)

2.2 Service Accessibility

3. Ongoing Improvements

• Disability-friendly cleaning services available
• Flexible scheduling for special needs
• Service animals welcome at all locations

We regularly:

• Conduct accessibility audits
• Train staff on accessibility best practices
• Update our website to meet evolving standards

4. Known Limitations

While we work to improve accessibility, some areas may present challenges:

• Third-party booking widgets
• Older PDF documents
• Complex data tables

We’re actively addressing these issues.

5. Alternative Access Options

If you encounter barriers:
📞 Call our accessibility hotline: [+1 (203) 770-3145]
📧 Email: [nestcleanersllc@gmail.com]

We provide:

• Phone-based service booking
• Large print materials
• Personal assistance upon request

6. Feedback Process

We welcome your accessibility suggestions:

• Online feedback form [link]
• 24/7 voicemail service
• In-person at any location

Response time: Within 5 business days

7. Enforcement Rights

If dissatisfied with our accessibility efforts, you may contact:

• Florida Attorney General’s Office
• U.S. Department of Justice
• Civil Rights Division.