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Terms & Conditions

1. Agreement to Terms

By accessing or using Nest Cleaners (“Company,” “we,” “us”) through our website https://nest-cleaners.com/ (the “Site”), you (“Customer,” “you”) agree to be bound by these Terms of Use and Conditions. If you do not agree, you must immediately cease all use of our Site and services.

2. Services Provided

2.1 We offer professional cleaning services for:

  • Residential properties
  • Commercial establishments
  • Specialized cleaning (upon request)

2.2 Service Details:

  • Pricing varies by property size and service type
  • Availability subject to scheduling and location
  • All services require advance booking

3. User Obligations

3.1 You agree to:

  • Provide accurate property details and access instructions
  • Secure pets and valuables prior to service
  • Pay for any damages caused by your negligence

3.2 Prohibited Conduct:

  • False bookings or fraudulent information
  • Unauthorized use of Company materials
  • Interference with cleaning staff

4. Financial Terms

4.1 Payment:

  • Accepted methods: [Cash, Zelle, Paypal]
  • Full payment due [before service/upon completion]
  • Late payments incur [50%] monthly interest

4.2 Cancellation Policy:

  • 24+ hours notice: No worries!
  • Less than 24 hours: [50%] cancellation fee
  • No-shows: 100% of service charge

5. Limitations and Disclaimers

5.1 Service Outcomes:

  • Results may vary based on property condition
  • We’re not responsible for pre-existing damage

5.2 Liability Cap:

  • Maximum liability limited to service cost
  • Excludes consequential damages (lost profits, data loss)

6. Intellectual Property

6.1 Ownership:

  • All Site content (text, graphics, logos) is Company property
  • “Nest Cleaners” is a protected trademark

6.2 Restrictions:

  • No commercial use without written consent
  • No scraping, data mining, or automated access

7. Third-Party Relationships

7.1 We may use:

  • Payment processors (Stripe, PayPal)
  • Scheduling software providers

7.2 We’re not responsible for:

  • Third-party service interruptions
  • External website content

8. Termination Rights

8.1 We may terminate service if you:

  • Violate these Terms
  • Fail to pay for services
  • Threaten staff safety

8.2 You may cancel services per Section 4.2

9. Legal Provisions

9.1 Governing Law:

  • These Terms are governed by Florida law

9.2 Dispute Resolution:

  • Mediation required before litigation
  • Venue: Pinellas County, Florida courts

9.3 Class Action Waiver:

  • All claims must be brought individually

10. General Terms

10.1 Modifications:

  • We may update these Terms with notice
  • Continued use constitutes acceptance

10.2 Severability:

If any provision is invalid, remainder stays enforceable

These terms are governed by Florida, U.S. law. Disputes will be resolved in Pinellas County courts.